myBECAS Details
myBECAS provides a College with Admnistration details about Students, offers, contacts and enrolments. The setup area has details about agents, products, product suppliers, prices and security.
myBECAS includes integrated email processing, task tracking and appointment scheduling. This means email sent or received, any contact made or scheduled and entered, all documents and notes about a student or your college entered by any of your staff in your company is stored and where appropriate can be referenced by any other staff member.
See here for the main screen image.
Each customer detail includes Name, Address, Email and Phone details. Additional custom fields can be defined for each type of customer.
With eCASM’s integrated email processing, task tracking and appointment scheduling this provides a central consolidated view of all communication taking place with each individual customer.
Students
Students are the prospects, leads, current clients or past clients of the Agency or College. Students can be assigned to a sales representative for tracking of commission for the employee.
Students can be linked to other contacts within eCASM which can be parents, grand-parents, etc, to assist and help with communication with the student see here for screen image.
Colleges
Colleges are academic institutions where students attend a course. Additional information such as Employees can be associated with the college. see here for screen image.
Contacts
Contacts are a general customer or an employee of a College, or a relation to a student see here for screen image.
Agents
This is the Agency details see here for screen image.
Users
Users are the Employees and eCASM application users. A user has a defined security profile, such as User Name (this is their email address) and password, with all the functions they are able to perform within the context of the role of their job position see here for screen image.
eCASM Features
Document Repository
The Document Repository is online central document store for all communications with clients. Attachments from incoming and outgoing emails, Tasks, Appointments and Journals entries are stored in the Document Repository. The documents can be searched in a central location so a document is never lost or misfiled see here for screen image.
The Document Repository also tracks revisions of a document over time by users. Keeping a track of each revision enabling the user to view prior revisions of the same document enabling the tracking of changes see here for screen image.
eCASM allows the complete tracking of all emails sent to/received from Colleges, Students, Agents, and general contacts, at the same time handling internal and external parties seamlessly. eCASM can also associate any incoming email to a College, Student, Agent, or Contact within eCASM see here for screen image.
eCASM integrated email allows a consolidated view of emails meaning that, for example, all emails associated with a student can be viewed in one central location.
Task
Task tracking provides the ability to track individual tasks or Todo’s for every user of eCASM. A Task can be flag with a reminder notifying the user when the task is required to be completed. A Task can also be Associated with a College, Student or any other Contact.
Tasks can be re-assigned to another User of eCASM for them to complete see here for screen image.
Tasks are used for reminders for user that a Phone call, Sending an Information Pack, Notify a followup for an awaiting a response
eCASM integrated task tracking allows a consolidated view of tasks meaning that all tasks associated with a student can be viewed in one central location.
Appointment
eCASM allows the scheduling of appointments for Students, Users, and Contacts. Appointment notifications can be sent to Attendee’s of the appointment either via email or an internal appointment (other eCASM users) see here for screen image.
Attendees - see here for screen image.
eCASM integrated appointment scheduling allows the consolidated view of appointments meaning that all appointments for a Student, User or Contact can be viewed in one central location.
